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FREQUENTLY ASKED QUESTIONS
Click Here for Student Ticket FAQs
Where is the
Mountaineer Ticket Office located?
- The
Mountaineer Ticket Office is located
at the WVU Coliseum on Jerry West
Boulevard. The ticket office is
situated between the Blue and Gold
Gate entrances (turn right once you
enter the Blue Gate or turn left once
you enter the Gold Gate).
When is the
ticket office open?
- Normal ticket
office hours are Monday-Friday 9 am to
5 pm.
- On football
game days, the ticket office at the
WVU Coliseum will open three hours
prior to the game.
- The Milan
Puskar Stadium ticket office, located
at the North Gate, will open two hou
rs
prior to kickoff.
On
men’s basketball game days, the ticket
windows at the Blue, Gold and Red
gates will open 90 minutes prior to
tip-off.
How can I
order tickets?
- Single-game football and
men’s basketball tickets can be
ordered online at WVUGAME.com or by
calli
ng
1-800-WVU GAME.
Tickets can
also be purchased in person at the
Mountaineer Ticket Office located
inside the WVU Coliseum.
Tickets for
women’s basketball, men’s and women’s
soccer, gymnastics, wrestling, and
baseball can be purchased at the gate
beginning one hour prior
to each event.
What types of
payment are accepted?
- Cash, Check,
Visa, MasterCard and Discover.
Can
I get a refund of my ticket purchase?
- No.
All ticket sales are final; no refunds
or exchanges are available.
Are
there any WVU athletic events that don't
require the purchase of a ticket?
- Yes.
Volleyball, men's and women's swimming, women's track and cross
country, rifle, rowing and women's
tennis.
How
is my seat location assigned?
- Seat
locations are assigned based on best
available seating, with priority given
to Mountaineer Athletic Club
contributors and season ticket holders
for football and men's basketball.
-
Women's basketball season ticket
holders receive reserved seating;
single-game ticket purchases are
general admission.
- All
other ticketed events are general
admission.
How and when
will my football, men's and women's
basketball season, and mini-season
tickets be mailed?
- Season
tickets are shipped via overnight
delivery. A
physical street address is required
for deli
very
(There are no deliveries to P.O. Boxes).
Football
season tickets are shipped in
mid-August.
Men’s
and women’s basketball season tickets
are shipped in mid-November.
When will my
football
and men’s basketball single-game tickets
be mailed?
ickets
will be mailed approximately ten days
prior to the game.
Tickets ordered the week of the game
will be automatically held at will
call (located at the North Gate of the
stadium for football and at the Coliseum Red Gate for basketball) due to the proximity of the
event.
Where do I
pick up
single-game tickets left at will call?
ball
tickets will be available two hours
prior to the game at the Milan Puskar
Stadium ticket office.
Will call men’s basketball tickets
will be available 90 minutes prior to
tip-off at the Coliseum Red gate.
Who needs a ticket for WVU
athletic events?
Mountaineer Ticket Office
PO Box 0877
Morgantown, WV 26507-0877
1-800-WVU GAME
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